Agency Office Operations & Customer Contact

staff meeting with customer through plexiglass with masks

Disability Network Southwest Michigan continues a phased-in process of resuming face-to-face meetings with our customers. We are meeting with people by appointment only; to schedule an appointment, call us at 269-345-1516 and a recorded directory will guide you to the general mailbox or to a specific staff person. You may also email a staff person to request an appointment by clicking their name on the Staff page of
our website.

We are taking every precaution to protect our customers and staff from further spread of Coronavirus. For the safety of our staff, customers and the community, face coverings are required during in-person meetings. Customers will also be asked to answer a short health assessment.

In our Kalamazoo office, we have developed two customer stations in our Community Building where we can safely meet with customers. Our St. Joseph office remains closed, however, staff have supplies to safely meet with customers in public spaces. We are here for you and able perform all of our usual services, even if that looks a bit different now.
CARES Act funding helps provide relief during COVID-19